Your system failed in production. VolatileSys already found the root cause — and wrote the fix.

Diagnosing a production failure is fragmented — and it's your senior engineers who pay for it.

Something fails in production and the clock starts. Three disconnected gaps stand between the alert and the fix.

A crash is a crash — a device, a service, or a game.

The same pipeline ingests telemetry and errors from anything you ship, groups them into issues, and alerts on them — then points the same diagnostics agent at the failure. Binary decoding and datasheet grounding are the firmware specialties; the rest of the platform is domain-agnostic.

  export async function charge(account, amount) {
-   const row = db.debit(account, amount);   // promise floats
+   const row = await db.debit(account, amount);
    return receipt(row);
  }

From alert to approved fix, on one connected path.

The agent runs the investigation a senior engineer would — in order, showing its work at every step.

1. 01

   A crash alert or ticket fires.

   A threshold breach in the telemetry — or an incoming support ticket — triggers an investigation automatically. No one has to notice first.

2. 02

   The agent pulls the telemetry leading up to the failure.

   full reasoning trace

   It gathers the exact window before the crash — heap and stack, ISR rates, latency, the errors and events that fired — already correlated to the source and the moment.

3. 03

   It localizes the fault — down to the function, loop, or pin.

   Instead of a vague "it reset," you get a specific location: the interrupt handler that starved the scheduler, the unawaited call that crashed the worker.

4. 04

   It researches the evidence.

   cited evidence

   For firmware, it retrieves the relevant register behavior from the chip datasheet — the 500-page search in seconds. For software, it grounds in the stack trace and the grouped occurrences.

5. 05

   It drafts an RCA and a patch.

   A root-cause report grounded in the telemetry window and the cited evidence, plus a patch — syntax-validated for firmware, format-checked for software — every claim pointing back to its source.

6. 06

   A human approves before anything ships.

   approval gate

   The patch lands in front of an engineer for review. Nothing is posted to a ticket or a repo until a person signs off.

Scrub the trace. Every step is on the record.

The persisted trace of one investigation — here, a firmware field failure; a software crash leaves the same audit trail. Drag through it.

status=needs_review
assigned: on-call firmware engineer
auto-post: DISABLED (always)

A dashboard worth having on its own — and the ground truth the agent reasons over.

Before an agent can diagnose anything, it needs telemetry it can trust. VolatileSys decodes a firmware fleet down to the register, and takes structured events straight from an app — which is exactly why its conclusions hold up.

Autonomous, not unaccountable.

Handing diagnosis to an agent is a real leap. It earns the trust by making every conclusion checkable and keeping a human in control of anything that ships.

Start with the dashboard. Add the agent when you're ready.